Eligibility and Fairness: What You Need to Know Before You Play
We want you to play with a clear picture of the rules. The conditions below are not buried in fine print — they are laid out plainly so you know exactly where you stand. These rules apply to all players and are designed to keep the experience fair for everyone.
Eligibility Requirements
| Rule Category | Requirement |
|---|---|
| Age | You must be at least 18 years old. Age confirmation is required at registration, and we verify identity before withdrawals. |
| Country of residence | Available only in jurisdictions where online casino play is legal. Consult your local laws before registering. |
| Payment methods | Deposits must come from a payment method registered in your own name. We do not accept third-party deposits. |
| Duplicate accounts | One account per player, per household, per IP address. Multiple accounts will be closed and any bonuses voided. |
| Bonus eligibility | Welcome bonuses are available only to new players who have not previously held an account here. Reload and cashback offers are for active players in good standing. |
Time Limits and Use-It-or-Lose-It Rules
Bonuses and free spins come with clear time windows. If you do not use them within the allowed period, they expire automatically.
- Welcome bonus: 30 days from activation to meet the wagering requirement.
- Free spins: 7 days after they are credited. Any unused spins are removed after that.
- Weekend reload bonus: 14 days to complete the 30x wagering requirement.
- Daily cashback: Credited automatically and available for 7 days with a 1x wagering requirement.
- Unused bonuses: If you do not meet the wagering requirement within the time limit, the bonus and any winnings from it are forfeited.
Maximum Bet per Spin or Hand
When playing with an active bonus, the maximum bet you can place per spin or hand is €5. This applies to slots, table games, and live casino hands. Betting above this limit while a bonus is active may lead to the bonus being voided and any winnings removed.
Bonus Abuse Patterns We Monitor
We review play patterns to ensure bonuses are used as intended. The following behaviours are considered bonus abuse and may result in the voiding of bonuses and confiscation of winnings:
- Placing large, single bets (over €5) on high-volatility slots to rapidly meet wagering requirements.
- Using bonus funds exclusively on games with a high theoretical return rate (above 98%) to minimise risk.
- Creating multiple accounts to claim the welcome bonus more than once.
- Depositing and withdrawing repeatedly to collect cashback without genuine play.
- Using strategies like delay betting or reverse betting in live casino games to manipulate wagering progress.
How Unused Bonuses Are Removed
If you choose not to activate a bonus, or if a bonus expires, it is simply removed from your account. No penalties are applied. You can also request to have an active bonus removed at any time by contacting support — any winnings tied to that bonus will be forfeited, but your real-money balance remains unaffected.
